# HIM™ — The Operator Project ## Mentor Manual --- ## Programme Overview HIM™ — The Operator Project is an 8-week structured programme for men navigating life after hardship — prison, probation, recovery, or transitional stages. The programme uses 8 downloadable workbooks, weekly check-ins, and an archetype calculation system to guide participants toward a clear identity and direction. **Purpose:** Give men a framework, not a lecture. The programme is self-directed but mentor-supported. **Tagline:** The Operator Project **Duration:** 8 weeks **Delivery:** Digital workbooks + check-in system + mentor dashboard --- ## The 8-Week Structure | Week | Title | Stage | Focus | |------|-------|-------|-------| | 1 | The Foundation | Initiate | Identity, purpose, starting point | | 2 | The Framework | Initiate | Structure, routine, discipline | | 3 | The Pattern | Builder | Self-awareness, behavioural patterns | | 4 | The Shift | Builder | Change, growth, decision-making | | 5 | The Operator | Operator | Leadership, action, accountability | | 6 | The Edge | Operator | Strengths, edge, competitive advantage | | 7 | The Leader | Leader | Influence, mentoring others | | 8 | The Mission | Leader | Long-term vision, legacy, next steps | --- ## User Journey ### Registration 1. User registers at `/him` — provides name, email, age band, referral source 2. Password sent via email 3. User lands at `/him-console` — sees their stage, unlocked workbooks 4. Current week workbook is available; previous weeks locked ### Weekly Check-In 1. User completes workbook (offline or on their own time) 2. User returns to `/him-console` and submits check-in for current week 3. Check-in includes: 4 archetype questions (A/B/C/D), operator note (free text), next step selection (Ready / More Time / Support Requested) 4. On submit: next week's workbook unlocks, check-in email sent, mentor dashboard updates ### Archetype Calculation After Week 8 completion, the system tallies all 32 archetype answers across 8 weeks. - **A — The Focused:** High structure, low reflection. Acts first, thinks later. - **B — The Observer:** High reflection, methodical. Gathers before acting. - **C — The Refector:** Balanced, adaptive. Changes approach based on context. - **D — The Operator:** High action, high adaptability. Pure execution. Primary archetype = most common answer across 8 weeks. Secondary = second most common. ### Certificate After all 8 weeks complete: - Status changes to ACHIEVED - Certificate PDF becomes available in the participant console - Completion email sent with archetype profile --- ## Mentor Role ### What Mentors DO - Monitor participant progress via the `/him-mentor` dashboard - Review weekly check-in notes and archetype answers - Add mentor notes to individual check-ins - Identify participants who request support (`SUPPORT_REQUESTED`) - Maintain a relationship with the participant throughout the programme ### What Mentors DO NOT Do - Do not make decisions for the participant - Do not provide legal, medical, or financial advice - Do not share participant data with third parties - Do not pressure participants — the programme works best with voluntary engagement - Do not skip weeks on behalf of participants ### Mentor Dashboard Guide The dashboard (`/him-mentor`) shows: 1. **All Participants** table — sortable by stage, support flag, last active 2. **Filter tabs:** All / Active / Support Requested ⚠️ / Completed 3. **Participant detail view** — click any row to see: - Current stage and progress percentage - Archetype answers (primary/secondary) - Growth Edge (from Week 8 operator note) - Full check-in history with your notes - Add/edit mentor notes per check-in ### Responding to Support Requests When a participant selects `SUPPORT_REQUESTED`: 1. Review their check-in notes and archetype answers 2. Add a mentor note explaining what support you can offer 3. Follow up via the contact method specified by the programme coordinator 4. If the situation is urgent, escalate to the programme coordinator immediately --- ## Rules and Regulations 1. **Participant eligibility:** Men aged 18+. No prior requirements. Referral through prison, probation, community organisation, family/friend, or self-referral. 2. **Programme progression:** Weeks must be completed in order. Week 1 must be completed before Week 2 becomes available, etc. 3. **No skipping weeks:** The sequential structure is intentional. If a participant needs extra time, they can select `MORE_TIME` — this is normal and expected. 4. **Duplicate check-ins:** Submitting the same week twice returns a 409 conflict. No duplicates allowed. 5. **Archetype privacy:** Archetype results are calculated server-side. Mentor can see them but should not force disclosure on the participant. 6. **Password security:** Mentor accounts use standard email/password. Do not share credentials. 7. **Data retention:** Participant data is retained for the duration of the programme plus 12 months. Contact the programme coordinator for data deletion requests. 8. **Misuse:** Any use of the mentor dashboard to access participant data for non-programme purposes is a violation of the programme agreement. --- ## Proposed Outcomes By the end of Week 8, a participant will have: - Completed a structured self-assessment across 8 dimensions - Identified their primary and secondary Operator archetype - Documented their Growth Edge (a specific strength to lean into) - Prepared a long-term vision statement - Received a certificate of completion **Realistic expectations:** - Not all participants will complete all 8 weeks — that's expected - The programme is a framework, not a guarantee of outcome - A participant who completes 4–5 weeks with genuine reflection is meaningfully further along than when they started - Completion rate is not the only measure of programme success --- ## New Mentor Onboarding Checklist - [ ] Receive access credentials for `/him-mentor` - [ ] Confirm mentor email is configured in `HIM_MENTOR_EMAILS` env var - [ ] Read through the 8 workbook topics (review PDF workbooks if available) - [ ] Review the archetype system (A/B/C/D meanings) - [ ] Understand the dashboard filters (All / Active / Support / Completed) - [ ] Know how to add a mentor note to a check-in - [ ] Know the escalation path if a participant requests urgent support - [ ] Familiarise yourself with the participant registration flow (register at `/him`, land at `/him-console`) - [ ] Complete a test check-in submission as a dummy participant to understand the flow - [ ] Confirm email delivery for welcome emails (check spam) --- ## Programme Coordinator Notes - The `HIM_MENTOR_EMAILS` env var (default: `louiseace23@gmail.com`) controls who can log into the mentor dashboard. Separate multiple emails with commas. - The `mentor_id` column on `him_participants` tracks which mentor is assigned to which participant. Currently manually assigned via admin tools. - PDF workbooks are stored in R2 — URLs are seeded into the database on registration. If a workbook URL is 404, the PDF may not have been uploaded yet. - The `/api/him/reset-password` endpoint generates a new temporary password and sends it via email. No clickable link — just a password. - The mentor dashboard is read-only for participant data. Notes are the only writable field.